| ID: | 6339 | ||||||||||||||||||
| Naslov: | Customer Service Review, Inc. - http://www.csr-net.com | ||||||||||||||||||
| Pagerank: | 4 | ||||||||||||||||||
| Opis stranice: | Develops front-line employees and the managers that support the front-line, specializing in quality assurance monitoring, assessment, and training. | ||||||||||||||||||
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| Izgled stranice: |
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| Kategorija: | Posao i karijera: Edukacija i školovanje | ||||||||||||||||||
| Link dodao: | csr-net.com | ||||||||||||||||||
| Datum dodavanja: | July 02, 2008 08:03:22 AM | ||||||||||||||||||
| Broj posjeta: | 0 | ||||||||||||||||||
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| Naslov sa stranice : | 'Customer Service Review-Your call center performance improvement solution' | ||||||||||||||||||
| Opis sa stranice : | 'Improve call center sales and service performance with our custom quality assurance, marketing performance measurement, mystery calling & remote call monitoring programs.' | ||||||||||||||||||
| Ključni pojmovi: | 'Call performance assessment call evaluation customer call quality assurance best practices for phone calls telephone etiquette quality assurance consulting training coaching performance monitoring performance measurement employee development customer service consulting sales training customer service training call center needs assessment quality assurance monitoring call monitoring performance analysis customized training benchmarking call performance diagnostic mystery calls mystery calls coaching calls monitoring incentive programs service technician training certification programs supervisor training sales training themes customized call center sales training seminars call center performance improvement solution identify best practices in customer relationship management good telephone etiquette by customer service representatives police quality assurance programs quality assurance learning organization telephone etiquette activity quality assurance learning organization how to write a quality assurance plan telephone etiquette activity simply better customer service training designing a customer service training program customer service training activities how to improve customer service staff call center consultants' | ||||||||||||||||||
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Listing Details
